BestSecret is one of Europe’s largest members-only online outlets for premium and luxury fashion. Instead of short flash sales, it keeps a permanent, constantly refreshed stock of discounted designer clothing, shoes, accessories, beauty and home products, available only to approved members. The Munich-based company reports more than €1.5 billion in revenue for fiscal 2025, about 2,200 employees, shipping to 27 European countries and members-only stores in Munich, Frankfurt and Vienna. We researched how BestSecret membership works, what you can buy, its terms and what shoppers say.
Important for US readers: BestSecret currently ships only to European countries. If you live in the United States, you cannot order for delivery to a US address. The rest of this review is most useful if you live in Europe or have a European delivery address.
BestSecret at a glance
| What it is | Invitation-only online outlet for premium and luxury fashion, beauty and home |
| Membership cost | Free |
| How to join | Recommendation from an existing member, or apply and wait for BestSecret approval |
| Where it ships | 27 European countries (no US delivery) |
| Stores | Members-only stores in Munich, Frankfurt and Vienna |
| Payment | Credit card, PayPal, Apple Pay and vouchers, plus local methods by country |
| App | iOS and Android apps |
Who BestSecret is best for
- Europe-based fashion lovers who want designer and premium brands at outlet prices.
- Patient bargain hunters who check new arrivals often and buy when a size appears.
- Families shopping for kidswear, shoes and home products from well-known brands.
- Members who value discretion, since brands use the closed platform to clear overstock quietly.
How BestSecret membership works
Membership is free, but BestSecret is a closed shop. According to its terms of use, you need a recommendation from an existing member or from BestSecret itself, you register for a specific delivery country, and approval is not guaranteed. Selected members receive invitation links in their account under “Invite a friend”. When a recommended friend buys and keeps an item, the inviting member can earn a 20% voucher. BestSecret’s terms say invitations are meant for people you know, not for public sharing, so be wary of sites selling or posting codes.
Long-standing members can also reach higher membership tiers with extra benefits, which rewards regular shoppers.
Product range and brands
BestSecret offers thousands of premium and luxury labels across women’s, men’s and kids’ fashion, shoes, bags, sportswear, lingerie, beauty and home. Commonly cited discounts range from about 20% to as much as 80% off original retail prices, depending on the brand and season. Because inventory comes from brand overstock, stock levels are limited and popular sizes can sell out quickly, while new items are added continuously.
Pricing and value
BestSecret’s appeal is simple: genuine branded products at outlet prices without paying a membership fee. Reviewers and shoppers most often praise the prices, breadth of brands and delivery speed within Europe. Value depends on how flexible you are about colors and seasons; the best deals reward members who browse new arrivals regularly. Prices may change.
Shipping, payments and returns
Orders ship from BestSecret warehouses in Germany and Poland to its 27 European delivery countries. Payment is accepted by credit card, PayPal, Apple Pay and vouchers, with additional methods in some countries. You can withdraw from purchases within the statutory EU cancellation period, plus any extra return period BestSecret grants, which you can view in its Help Center. Returns are created in your account, and items from BestSecret’s partner sellers may include their own return label, so follow the instructions for each item.
Independent reviews generally rate the shopping experience well, while recurring complaints focus on sizing, return processing times and customer-service responses during busy periods. Checking size guides carefully and keeping return confirmations helps avoid most issues.
The BestSecret app
The BestSecret app for iOS and Android makes it easy to browse new arrivals, save favorites, track orders and manage returns, which matters for a shop where the best pieces go fast.
Alternatives for US shoppers
Because BestSecret does not ship to the United States, US readers may prefer stores that deliver locally:
Shop LC
Shop LC offers affordable jewelry, accessories and lifestyle products with frequent deals and US shipping.
Joyfolie
Joyfolie is a US brand known for feminine, vintage-inspired dresses and girls’ clothing.
US shoppers looking for designer markdowns can also compare off-price department stores and the outlet sections of major retailers.
Tips for shopping on BestSecret
- Get a genuine invitation from a friend or family member who is already a member.
- Check new arrivals often, since stock is limited and popular sizes go quickly.
- Use size guides and reviews for each brand, as fit varies.
- Use the app’s favorites to watch items and act fast.
- Understand each item’s return route before you order, especially for partner-seller items.
Final verdict
For shoppers in Europe, BestSecret is one of the most compelling ways to buy premium and designer fashion at outlet prices: membership is free, the brand selection is huge and discounts can be substantial. The invitation system and limited stock take some patience, and returns can be slower at busy times. US readers should note that BestSecret does not currently deliver to the United States, so a local alternative is the practical choice.